1. Introduction
Welcome to Sologic Deliveries (“Sologic,” “we,” “our,” “us”). By using our logistics services, including our website, mobile applications, and related services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging with our services.
2. Services Provided
Sologic Deliveries provides a range of logistics services, including but not limited to, parcel delivery, shipment tracking, and warehousing. The specifics of our services are detailed on our website and are subject to change at our discretion.
3. User Obligations
3.1 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.2 Accurate Information
You agree to provide accurate, current, and complete information when using our services and to update such information as necessary to keep it accurate.
3.3 Prohibited Conduct
You agree not to use our services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our services or interfere with any other party’s use of our services.
4. Booking and Payment
4.1 Booking
When you book a service with us, you agree to provide accurate details about the shipment, including its dimensions, weight, and destination. Any false or misleading information may result in additional charges or cancellation of the service.
4.2 Payment
Payment for our services is due upon booking unless otherwise agreed. We accept various payment methods as outlined on our website. Late payments may incur additional charges.
5. Delivery and Handling
5.1 Delivery Times
Estimated delivery times are provided as a guideline and are not guaranteed. We strive to meet the estimated delivery times but are not responsible for delays caused by circumstances beyond our control.
5.2 Handling and Packaging
You are responsible for ensuring that your shipment is properly packed and labeled. We are not liable for any damage resulting from inadequate packaging or labeling.
6. Liability and Limitations
6.1 Limitation of Liability
To the fullest extent permitted by law, Sologic Deliveries shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising from or related to your use of our services.
6.2 Claims
Any claims for loss, damage, or delay must be reported to us within [insert time frame, e.g., 48 hours] of the delivery or expected delivery date. Failure to report within this time frame may result in the forfeiture of your right to claim.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms and Conditions.
9. Termination
We may suspend or terminate your access to our services at any time, with or without cause, if we believe you have violated these Terms and Conditions or for any other reason at our discretion.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Nigeria.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Sologic Deliveries
Zone 4, 11 Sfax St,
Wuse, Abuja 904101
Federal Capital Territory, Nigeria
Email: support@sologicdeliveries.com
Phone: 0705 030 3039
Thank you for choosing Sologic Deliveries. We appreciate your business and look forward to serving you.